The Story of Taste: Using EEGs and Self-Reports to Understand Consumer Choice

نویسندگان

  • Charnetta Brown
  • Adriane B. Randolph
  • Janée N. Burkhalter
  • Adriane Randolph
چکیده

The authors investigate consumers’ willingness to switch from a preferred manufacturer brand to an unfamiliar private-label brand if taste is perceived as identical. Consumer decisions are examined through recordings of electrical brain activity in the form of electroencephalograms (EEGs) and self-reported data captured in surveys. Results reveal a willingness of consumers to switch to a less-expensive brand when the quality is perceived to be the same as the more expensive counterpart. Cost saving options for consumers and advertising considerations for managers are discussed.

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تاریخ انتشار 2017